FAQ
Frequently Asked Questions
We strongly recommend it. All our storage spaces require insurance, but if you already pay for renters or homeowners insurance your unit may be covered. Check with your insurance provider and if self-storage is included in your plan, show a copy of your declaration page to your site manager. If your insurance provider does not cover your storage unit, tenant insurance is available for purchase starting at $14/mo. for $2000 in coverage. Just ask your Facility Manager for further information and they can assist in getting you covered.
Paying online is the easiest way to submit a payment, but you can also, pay over the phone, or through the MyStorPal App. If choosing to pay online, simply click “Pay My Bill” at the top of this website, type in your zip code and select your site. This will lead you to our account manager where you can login and manage your entire account. You can also setup automatic payments, update your address and phone number, and manage most aspects of your account. Rent payments are on an anniversary system, which means your payment is due on the same day your lease started.
Roll-up doors are on average 8 feet or taller. So are almost all storage units. You won’t have any problem fitting long or tall items through the door, or storing them in your unit. Just make sure you reserve enough space to hold all your items. You won’t have to think about the rest.
Yes. All rentals are month-to-month, giving you flexibility without long-term commitments.
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
No, reserving online is the fastest and cheapest way to hold a space in your name. A credit card is not required and you are not obligated to move-in. The best discounts & cheapest rates are listed online, so make sure you place a reservation on this website, even after speaking with a manager.